Teletext Data Breach Exposes Over 200,000 Customer Phone Call Recordings


Package Holiday firm Truly Travels exposed over 200,000 customer phone call recordings and data files on a publicly accessible server.

Over 530,000 data files were discovered in an unsecured Amazon Web Services server. Of these files 212,000 were audio files that held recordings of Teletext customers who had contacted the firms India-based call centre.

The stored audio files contained customer calls to the data centre that occurred between the April and August of 2016. The calls appear to be from UK customers and vary in length from minutes up to an hour. The recorded conversations are predominately related to the booking

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