Zoom Wrestles Publicly with Encryption Demons


Zoom continues to grapple with its demons over the planned roll-out of end-to-end (E2E) encryption, its earning call revealed, with challenges including marrying safeguarding, security and user experience (UX).

The company ultimately aims to make E2E encryption available for paying users only. Those on its free tier, meanwhile, get 256-bit GCM encryption as standard as of May 30 2020. (This encrypts the data stream, but does not give final key management to end-users; Zoom itself can decrypt and access streams; e.g. in order to provide cloud-based recordings.)

This approach is hardly unusual, and true E2E encryption for large-scale meetings is a

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